Our Mission
Through compassion and dedication, we support and strengthen individuals and families in Union County.


General Information
Phone Numbers
937-644-1010
Emergencies: Dial 911
Location
940 London Avenue
Suite 1800
Marysville,
OH
43440

Hours
Monday - Friday
9:00 AM - 4:00 PM
2025 Closed Schedule
New Year's Day - January 1
MLK Day - January 20
President's Day - February 17
Memorial Day - May 26
Juneteenth - June 19
Independence Day - July 4
Labor Day - September 1
Columbus Day - October 13
Veteran's Day - November 11
Thanksgiving - November 27 & 28
Christmas - December 24 & 25
New Year's Eve - December 31

Fraud and Benefit Recovery

The Union County Department of Job and Family Services' Benefit Referral and Recovery Department accepts any referrals pertaining to questionable and/or fraudulent activity regarding public assistance cases, including cash assistance, food assistance, Medicaid, and child care assistance.  Each referral is investigated thoroughly to determine  if there is fraudulent activity or simply an overpayment.


What is Benefit Recovery?

The Benefit Recovery Team is responsible for:

  • Collecting and reviewing reports of suspected fraud
  • Performing detailed investigations
  • Calculating and collecting public assistance payments issued in error


Items to Report

The Benefit Recovery team reviews all referrals and responds accordingly.  Potential fraudulent activity and situations can include, but is not limited to:

  • Unreported employment and other income
  • Household composition/living arrangements
  • Children leaving home
  • Absent parents living in the home
  • Recipients of Social Security, Unemployment, Workers Compensation
  • Insurance settlements
  • Ownership of real estate, rental properties, vehicles, campers, boats, etc.


Making a Report

Community members are encouraged to report suspected abuse of public assistance benefits.  When making a report, please be as detailed as possible.  We will ask for names, addresses, phone numbers, and dates.  You do not have to give your name when reporting.  If you do give your name, we will NOT reveal our source of information to the person(s) under investigation.


Please call 937.644.1010 to report fraud or click here to report fraud online.